By operation support of system one understands electronic systems, which automates process cycles for the contribution of services supported. By the example of a Telekomproviders would be the Configuration management and putrefying and performance management systems.

Thus it is possible for the coworkers (operators), over remote maintenance (remote ACCESS) to nodes customer or connecting data to in or align. With more complex network technologies like for example AT (Asynchronous Transfer Mode) such systems take over also Rerouting and tasks of traffic classification (e.g.: Voice, DATA, video).

For the monitoring of the networks and thus realized services serve putrefying management systems. These receive a reference from the network knots in the event of an error and represent these for the operator in an understandable form (visualized, geodifferent). The moreover one the putrefying and performance management systems in regular intervals query the network knots after the status and possible achievement parameters (throughput, extent of utilization, contact rating etc.) and represent these likewise. Matured systems correlate combinations of individual errors and mediate so to the operator fast and concentrate the actual error cause (root Causa analysis) and effect on service the business of the Telekomproviders.

Similar systems collect further CDRs (call detail record) and/or UDRs (Usage DATA records) and make this over-lying Billingsystemen available.

Articles in category "Operation support system"

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